Terms of service

Terms of Service

Section 1: General Conditions & Acceptance of Terms This website is operated by FURUGINME LLC (doing business as "MOOD"). By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 2: Pricing and Payment Methods The selling price (including tax for domestic orders) is displayed on each individual product page.

  • International Orders: We accept Credit Card and PayPal. Payment is finalized at the time the order is confirmed.
  • Domestic Orders (Within Japan Only): We accept Credit Card, Convenience Store Payment (due within 2 days, 356 JPY fee), Bank Transfer (due within 7 days, fee borne by customer), Electronic Money (LINE Pay, PayPay, Merpay), Deferred Payment (Paidy), and Cash on Delivery (COD). Please note that cancellations cannot be made once an order has been successfully placed.

Section 3: Shipping, Customs Duties, and Import Taxes Products will be shipped within 7 business days after the order or payment is confirmed (made-to-order products within one month).

  • Domestic Shipping: Free (excluding Hokkaido and Okinawa: 500 JPY).
  • International Shipping: Shipping fees are calculated at checkout. Please note that a different designated carrier will be used for international deliveries.

Important Notice for International Deliveries: The displayed amounts (product price and shipping fee) do not include customs duties, import consumption taxes, or customs clearance fees. If such charges are incurred upon arrival in your country, they are the sole responsibility of the customer (recipient). If you refuse to pay these fees and the package is returned to us, you will be responsible for all return shipping costs and any incurred penalties, which will be deducted from any potential refund.

Section 4: Returns, Defective Products, and Cancellations Due to the exclusive and pre-owned nature of our vintage items, all sales are final. As a general rule, we do not accept returns, exchanges, or cancellations.

  • Important Notes for Vintage Items: Because the products are pre-owned, there may rarely be stains or damages not explicitly stated. The actual color may differ slightly from the images due to lighting conditions, and slight manual measurement discrepancies may occur.
  • Exceptions: Except in cases of a critical initial product defect or if you received an entirely incorrect item, we do not accept returns. If a valid return is authorized, requests must be made within 7 days of receiving the product, and we will bear the return shipping costs.
  • Not Eligible for Return: Products that have been used, altered, or cleaned by the customer; products that have acquired odors or stains after arrival; products missing original packaging, tags, bags, or accessories; returns related to fit/size or color; and returns due to customer convenience (change of mind).

Section 5: Intellectual Property All content included on this site, such as text, graphics, logos, images, and software, is the property of FURUGINME LLC or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section 6: Limitation of Liability To the fullest extent permitted by law, in no case shall FURUGINME LLC, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or any similar damages, arising from your use of any of the service or any products procured using the service.

Section 7: Governing Law and Dispute Resolution These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the district courts located in Tokyo, Japan.